What is remote support:
Remote support is a great way to get support from anywhere with an internet access. Purchase some time at our store and connect to how technician online for help. No software will be install permanently.
With Biz Wiz Support remote system,Biz Wiz Support can keep customers up and running without the need for pre-installed software. Use a single remote support tool to service PCs, Apple, on demand anywhere, Monday through Friday 8:00AM to 5:00PM, as if our technician were sitting in front of you.
The Biz Wiz Support technician can gain a snapshot view of system information in a straightforward dashboard with visibility into processes, services and applications.
Desktop browser-based chat allows Biz Wiz Support technicians to chat with you without needing to download the applet. Instant chat is fully embedded into a web-based application.
Biz Wiz Support technicians can reboot and reconnect to your systems, even if these systems are unattended, for uninterrupted support sessions. And even connect to systems even while in "safe mode".
Biz Wiz Support team will input notes for retrieval during future sessions, and view history and notes captured from previous support sessions in order to be efficient and save time.
The technicians can share their screen with end users for training purposes, troubleshoot issues below the operating system, at the BIOS level, view monitors side by side or toggle between monitors for customers using multi-monitor setup, enhance communications with the White Board and Laser Pointer features
Back to Remote Support Main Page
Remote Support:
Remote support is a great way to get support from anywhere with an internet access. Purchasse some time at our store and connect to how technicien
online for help. No software will be install permanently.
To be billed as you go, please fill out the form here-under and Ask for a technicien:
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